Please read our terms and conditions of sale prior to purchasing.
By purchasing from us you agree to the terms and conditions outlined below.
Terms and Conditions of sale
Custom design
- Our Design Services may incur costs that vary depending on consultation
- All alterations are an additional $10.00 per item
- NO Exchanges or refunds are accepted on Made-to-order products unless deemed to be faulty
Samples
Samples are available on request for sizing and viewing
Samples are to be returned within 10 working days at your OWN expense
All samples must be sent back in same condition received, for marked garments you will be charged for the garments full price
Payment and Freight
Freight charges apply unless discussed otherwise with a DBR Representative
Distributor Orders please allow a 2 - 4 week delivery timeframe
NZ Made to order please allow a 4-6 week delivery timeframe (please contact us if you require an urgent order)
We require payment in full upfront on all orders online
Interest will be charged from date of invoice at the rate of 3% per month on any sum not paid by due date (pre-arranged payment only)
Ownership of the goods supplied does not pass to the buyer until the goods have been paid for in full
Product returns
We will happily refund or exchange distributor items if returned within 7 days of purchasing
No refunds or exchanges on NZ made-to-order items unless deemed faulty
NZ made-to-order must be cancelled within 24hours to receive a full refund, if cancelled within 7 days you will be refunded 50% of the order total, if cancelled after 7 days you will not be refunded
No Responsibility taken if garment care instructions are not followed (Ensure to ask about washing and care)
