Terms and Conditions

Please read our terms and conditions of sale prior to purchasing. 
By purchasing from us you agree to the terms and conditions outlined below.

Terms and Conditions of sale 

Custom design

  • Our Design Services may incur costs that vary depending on consultation
  • All alterations are an additional $10.00 per item
  • NO Exchanges or refunds are accepted on Made-to-order products unless deemed to be faulty
Samples
  • Samples are available on request for sizing and viewing
  • Samples are to be returned within 10 working days at your OWN expense 
  • All samples must be sent back in same condition received, for marked garments you will be charged for the garments full price

    Payment and Freight
  • Freight charges apply unless discussed otherwise with a DBR Representative
  • Distributor Orders please allow a 2 - 4 week delivery timeframe
  • NZ Made to order please allow a 4-6 week delivery timeframe (please contact us if you require an urgent order)
  • We require payment in full upfront on all orders online
  • Interest will be charged from date of invoice at the rate of 3% per month on any sum not paid by due date (pre-arranged payment only) 
  • Ownership of the goods supplied does not pass to the buyer until the goods have been paid for in full

    • Product returns

  • We will happily refund or exchange distributor items if returned within 7 days of purchasing 
  • No refunds or exchanges on NZ made-to-order items unless deemed faulty
  • NZ made-to-order must be cancelled within 24hours to receive a full refund, if cancelled within 7 days you will be refunded 50% of the order total, if cancelled after 7 days you will not be refunded
  • No Responsibility taken if garment care instructions are not followed (Ensure to ask about washing and care)